Error after pay run submitted

Options
Katie Ho
Katie Ho Member Posts: 6 ✭
edited November 2019 in Reckon Accounts (Desktop)
I got an error message after I submitted the pay run. The value specified for an item does not match the item type (value = ‘CafeOn’, item type = String, uniqueID = http://www.sbr.gov.au/ato/ Payevent:OrganisationDetailsOrganisationBranchC) Hint: The Pattern Constraint failed. Kindly advice how to fix it, thanks!

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited November 2019
    Options
    The error message shows that you have entered CafeOn in an invalid field. Check the 'Company Information' section in Reckon Accounts and confirm the details are accurate.
    Reckon Logo - Signature.png


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Katie Ho
    Katie Ho Member Posts: 6 ✭
    edited November 2019
    Options
    Thanks for your reply! It seems that I had entered Cafe On in the GST branch code , please advise how to change and what code should I entered?

Categories