Error. Apr pay run rejected, update accepted but it said error so three times I have submitted but still makes a new entry saying error

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  • Updated 3 days ago
Error ATO rejected a payrun. Everytime I resubmit it comes up error again this is the third time I have resubmitted. (It accepted the initial update and their still rcame up error. Thank you.
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linda

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  • anxious

Posted 2 weeks ago

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Rav, Community Manager

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Hi Linda,
Which Reckon software are you using? 

What is the specific error message that the ATO has returned for your submission?
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linda

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I’m using free App v 1.13.5. ATO sent the poll response but the service failed to deserialize it. Thanks.
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linda

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I’ve now missed the ATO EOFY upload deadline.