error code 0xc0150004

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We have a read-only version and when I clicked on it i get the error code 0xc0150004. 

Can anyone help me with this please? 
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Jo Berry

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Posted 3 months ago

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John G, Information Support Analyst

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Hello Jo,

Sorry to hear you are unable to access your company file.  Can you provide a little more information please - how do you launch Reckon Accounts and open your file, at what exact stage did the error appear and what is the full message?

If you launch Reckon Accounts from C:\Program Files (x86)\Intuit\Reckon Accounts 2017\QBW32EnterpriseNNNN.exe does Reckon Accounts open? Then open your company file - do you get the same error?  do you have any problems opening the sample file?


regards,
John.