error code 0xc0150004

  • 1
  • Question
  • Updated 1 year ago
  • Answered
We have a read-only version and when I clicked on it i get the error code 0xc0150004. 

Can anyone help me with this please? 
Photo of Jo Berry

Jo Berry

  • 90 Points 75 badge 2x thumb

Posted 1 year ago

  • 1
Photo of John G

John G, Information Support Analyst

  • 27,530 Points 20k badge 2x thumb
Hello Jo,

Sorry to hear you are unable to access your company file.  Can you provide a little more information please - how do you launch Reckon Accounts and open your file, at what exact stage did the error appear and what is the full message?

If you launch Reckon Accounts from C:\Program Files (x86)\Intuit\Reckon Accounts 2017\QBW32EnterpriseNNNN.exe does Reckon Accounts open? Then open your company file - do you get the same error?  do you have any problems opening the sample file?