Error code:- 14- Accounts OLE error.

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Jigar
Jigar Member Posts: 3
Hi All, I have two POS Professional 2016 and reckon accounts premier 2016. Worked well for a few years. Just updated my PC to Windows 10 and now when I try to post the POS transactions to accounts premier it gives me an error
Error code:- 14. Account OLE link error. Check that the compatibility options for this application are not set to run in a different operating system mode or as an administrator. 
Please try again 

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  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
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    2016 was never designed to run on Windows 10... if you right click on the properties of both the Administrator, Reckon Accounts and Terminal desktop short cuts and make sure they are all set to the SAME compatibility mode options - you may have success, but no guarantees...  Did you get new PCs with Windows 10 - or update old PCs?  any chance you can put POS back on the old PCs?  I never recommend people update machines that were originally designed to have other operating systems... too much risk of problems and incompatibilities.  If you have no luck, you may have to upgrade your POS & Reckon to 2019?
  • Jigar
    Jigar Member Posts: 3
    edited October 2019
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    Thanks Linda, I really apricate your help. I will try this and get back