error code -6000,-83

  • 3
  • Problem
  • Updated 3 months ago
  • (Edited)

We are running Reckon Accounts Premier in multiuser mode, 4 out of the 5 users can access reckon without any issues.
There is only one user that cannot access Reckon file, this user can only access the file if one of the other users is log in.

Also, this one user cannot use Reckon in single user mode.

All setting are the same for all 5 users and we have tried all the listed fixes on line and nothing seems to help.
Can you please help, thanks.

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James Ivanov

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Posted 8 months ago

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Tian Lan

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I have the exactly issue like yours James! We have 5 users too. And one user can only access the file if one of the other users is log in. and this user normally starts working earlier, which will be very inconvenient for her as well. Have you found a solution to this?

Thanks
Linda
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Tian Lan

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Hi James

Do you still have the issue? 

Thanks
Linda
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Tian Lan

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Our IT guy fixed the issue for us. All good now.
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Theresa Waters

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Hi. We have the same issue. Did you get a resolution? Thank you 
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Tarah Lim

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is this resolved?
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Tian Lan

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Fixed by our IT guy now.
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Theresa Waters

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Would like to know also if possible. We can not seem to get any where with it.
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Tarah Lim

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Tarah Lim

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Steps 1-3 fixed the error for me I had to delete the quickbook copy on the desktop first
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James Ivanov

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Finally, found the issue and a solution.
The problem is the pathway to the Reckon file, for some reason this one computer could not access this file.
So, you can actually open the file directly, find the file location and double click on the Reckon file.
It will automatically open Reckon and next time you open Reckon it will remember file location pathway.