error code 6123

Cathy Bouchet
Cathy Bouchet Member Posts: 3
edited August 2019 in Reckon Accounts (Desktop)
Have Premier account 2015,and cannot load company file as I am getting error code 6123, can anyone help.
Thanks

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited June 2017
    Hi Cathy,

    There's info on this, including Kevin's suggestion, in this KB here -
    -6123, 0: Connection to the Accounts Business company file has been lost


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  • Cathy Bouchet
    Cathy Bouchet Member Posts: 3
    edited June 2017
    Thanks Have tried turning multi hosting off,will not turn off, have done repair in reckon,still no luck, can open Reckon but it will not let me open my company file.