Error creating an ABA file for online banking. The error "Unable to create the folder .... the syste

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Debbie_7630441
Debbie_7630441 Member Posts: 7 ✭
edited June 2019 in Accounts Hosted
I am unable to create an ABA file in the online banking. The error I am getting "Unable to create the folder .... the system cannot find the path specified". Please advise.

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,389 Community Manager Community Manager
    edited February 2017
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    Hi Debbie,

    I've found this KB article relating to this particular error message. Does it apply in your case?

    Unable to create the folder ‘foldername\’ when creating an ABA file on Reckon Accounts Hosted

    Let me know how you get on

    Cheers
    Rav
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  • Debbie_7630441
    Debbie_7630441 Member Posts: 7 ✭
    edited June 2019
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    Thanks Rav. I managed to clear the problem. I had to remove "/" from the company name.
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,389 Community Manager Community Manager
    edited February 2017
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    Glad to hear it's resolved Debbie!
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