Error in Validating STP file

Marcus_10173681
Marcus_10173681 Member Posts: 2
edited August 2019 in Reckon One
Hi I am using Reckon one and start Payroll since July 2019. When I send my pay run events to Govt STP Connect following message  appear and not transmitting data . The Message is " Inspect Element" and "View Source" will now appear in the context menu". I am stuck with 8 pay runs .Could you pls help me on this. this. Thanks !!

Comments

  • Beverley Ann
    Beverley Ann Member Posts: 7
    edited August 2019
    Generally means there is an error in the profile set up of an employee - it can be as simple as a missing postcode or a wrong card number - something is missing.
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2019
    Hi Marcus,
    Can you post a screenshot of this error message please.
    Have any of your submissions been successful in the past?


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