Error message and program shutting down when trying to enter cheques

Every time I try to enter a cheque I am getting this error message and reckon is shutting down. I have restarted 5 times now and it is soooo slow to restart. Message is - "Reckon has experienced a problem and must be shut down".

80 Points

Posted 8 months ago

8 months ago

John G, Information Support Analyst

27,390 Points

Welcome toe the Reckon Community DT.

This behaviour is symptomatic of a corruption in your company file. Please Rebuild your company file and follow up on any errors (the error log is in Q:\Log and the file verify_rebuild_data.log). Finish by running a Verify to confirm that there are no errors left in the company file.

regards,
John.

(Edited)

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