Error message and program shutting down when trying to enter cheques

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  • Updated 2 years ago
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Every time I try to enter a cheque I am getting this error message and reckon is shutting down.  I have restarted 5 times now and it is soooo slow to restart. Message is - "Reckon has experienced a problem and must be shut down".
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Posted 2 years ago

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John G, Information Support Analyst

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Welcome toe the Reckon Community DT.

This behaviour is symptomatic of a corruption in your company file.  Please Rebuild your company file and follow up on any errors (the error log is in Q:\Log and the file verify_rebuild_data.log).  Finish by running a Verify to confirm that there are no errors left in the company file.