Error Message at line 921
Nicki_9485037
Member Posts: 1 ✭
We have just updated our computer's hard drive. I have re-installed Reckon Accounts Premier 2017, but I am unable to email invoices. An internal error message pops up reading MAPI error code 00000000 (0) at line 921 in sendemail.cpp. Emails are through Outlook. I have already tried a few suggestions that were given to others on your support page, however, the problem still exists. Any other ideas?
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Comments
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HI Nicki,
This is going to sound really stupid, however, I have a client that had the same issues & it was rectified by ensuring outlook is open when sending emails, for what it's worth.
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This is a common problem and one Reckon wil not address. It happens to me every year when I renew my subscription and every year they give me a work around, blame Microsoft and do nothing. Disappointing but it seems it's Reckon's policy to ignore the email issue fix. I am afraid it's no answer to a very common problem.0
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