Error message code 0050368631 when I’m in employee s payroll and Reckon shuts down. Help as I can’t process employees pays

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  • Updated 8 months ago
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Marissa

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Posted 8 months ago

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Rav, Community Manager

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Hi Marissa,
Does this occur when accessing a certain employee or any/all?

Which Reckon software are you using?
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Marissa

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Hi Rav Reckon Accounts is what we are using, and it happens as soon as I click on Pay Employees it just creates an error msg n shuts down
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Rav, Community Manager

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Thanks Marissa,
Can you please perform a full verify (follow up on any errors presented if any) & rebuild. I'll add a link with some info on how to do this below -

How to Verify Data and Rebuild Data for a company data file in Accounts Business (Desktop)
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Marissa

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Ok thanks Rav, just a quick question since it is only my log on will this affect any of the other users in our company when I verify Data n rebuild etc. Just want to check before proceeding.