Error message for Finish Pay Run

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  • Updated 3 months ago
I'm trying to run our first ever payrun in Reckon One. When I choose Finish Pay Run I get a message saying
Error: This error was passed through the Reckon.CashbookCore.V1ServicesAdaptor.JournalServiceAdaptor : E0000000710: Journal transaction(s) must be entered.

I've tried deleting the pay run and making a new one but that didn't help. What are the Journal Transactions that it is referring to?
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Jennie

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Posted 2 years ago

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sunitalamichhane01

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This is our first payrun but shows the error once clicking finish payrun.
Error: This error was passed through the Reckon.CashbookCore.V1ServicesAdaptor.JournalServiceAdaptor : E0000000710: Journal transaction(s) must be entered.

What could be the solution?