Error messages when uploading pay run through STP re Tax File Numbers

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Donna_9994086
Donna_9994086 Member Posts: 6 ✭
edited April 2019 in Accounts Hosted
I have today tried to upload my pay run and have had an error message regarding Tax File Numbers for employees - the tfn's not being 9 numbers.

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  • Donna_9994086
    Donna_9994086 Member Posts: 6 ✭
    edited April 2019
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    I have now fixed the problem and have uploaded the pay run - status showing "pending".
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,416 Community Manager Community Manager
    edited April 2019
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    Hi Donna,
    Glad to hear you fixed the problem with the TFN's.

    ?The Pending status means that the pay event has not been opened and you need to open the 'Detail' page to get the updated ATO status. If the status remains pending on the 'Detail' page it means the ATO is still processing the pay event.

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