error occured while attempting to reconfigure your new edtion of reckon you must return to the old v
Steven_7624582
Member Posts: 4 ✭
i am trying to upgrade to 2016 premier from 2015 premier and have done the download and installation without issue but when i open the 2016 version, and the select which business area i am in, (general business edition) and click finish I get an error saying "an error occured while attempting to reconfigure your new edtion of reckon, you must return to the old version and get a new version by mail on cd? i am sure I get this same bl**y error every yera. is anyone alble to assist? i am currently on hold with the support desk but its telling me the wait will be over 30minutes!
0
Comments
-
Hi Steven,
Welcome to the Reckon Community.
You may have a conflict with some other software on your computer. Please restart your computer in Selective Startup mode and install again.
If the problem persists then follow the guide in the article: An error occurred while attempting to reconfigure your new edition of Reckon.
regards,
John
0
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community