Error on GovConnect lodgement
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Peter Norkett
Member Posts: 19 ✭
Hey Guys,
I have had the below error come back from the ATO on my first STP report.
The element 'AddressDetailsPostal' in namespace 'http://www.sbr.gov.au/ato/payevnt' has invalid child element 'CountryC' in namespace 'http://www.sbr.gov.au/ato/payevnt'. List of possible elements expected: 'Line1T' in namespace 'http://www.sbr.gov.au/ato/payevnt'. Hint: while processing parent element [AddressDetailsPostal] child mandatory element [Line1T] was expected but not found
Any Idea how to fix this? Also still having issues with Payroll crashing when you try to process a report from the reports menu. Any idea on how to fix this?
Thanks In advance
I have had the below error come back from the ATO on my first STP report.
The element 'AddressDetailsPostal' in namespace 'http://www.sbr.gov.au/ato/payevnt' has invalid child element 'CountryC' in namespace 'http://www.sbr.gov.au/ato/payevnt'. List of possible elements expected: 'Line1T' in namespace 'http://www.sbr.gov.au/ato/payevnt'. Hint: while processing parent element [AddressDetailsPostal] child mandatory element [Line1T] was expected but not found
Any Idea how to fix this? Also still having issues with Payroll crashing when you try to process a report from the reports menu. Any idea on how to fix this?
Thanks In advance
0
Comments
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Hi Peter,
Take a look through the employee address fields in Payroll Premier, make sure that they don't contain any special characters like quotation marks, slashes, dashes etc.
Also, make sure that there are valid postcodes and States listed for everyone.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Hi Rav,
Thanks for that, did you have any other suggestions? I have had a look through & cant see anything suspect & I have submitted 2 since then & they have both gone through without an issue.
Thanks
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