Error on STP

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  • Updated 4 months ago
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Hi there, 

I am a tax agent and did STP for my clients. 

I already followed all the steps before submit STP, however, always error on that (please see attached photo). 

Now, I'm not sure this is reckon system problem or ato promblem. 

Could you please help me to see what happened or which way we can solve that?

Thank you. 
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Mavis Xu

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Posted 4 months ago

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Rav, Community Manager

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Hi Mavis,
This particular error message is covered in this Knowledgebase article along with a few others. Check it out below -
Common ATO Errors for Single Touch Payroll
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Rav, Community Manager

  • 91,926 Points 50k badge 2x thumb
Hi Mavis,
This particular error message is covered in this Knowledgebase article along with a few others. Check it out below -
Common ATO Errors for Single Touch Payroll