Error: Opening cached wizard page.

Dianne Hardy
Dianne Hardy Member Posts: 4
edited August 2017 in Reckon One
Hi, I have been using Reckon for a few years but now it won't work as an error message keeps reappearing - Error: Opening cached wizard page. Please help. Much appreciated

Comments

  • Dianne Hardy
    Dianne Hardy Member Posts: 4
    edited August 2017
    This reply was created from a merged topic originally titled Error: Opening cached wizard page.. Hi, I have been using Reckon for a few years but now it won't work as an error message keeps reappearing - Error: Opening cached wizard page. Please help. Much appreciated
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2017
    Hi Dianne,

    You've selected Reckon One as the product category for your thread, can I confirm if that is the product you're actually using and are encountering the error on?

    The reason I ask is, we've got a very similar thread with the same error message pertaining to the Reckon Accounts Business (Desktop range) which the user was able to resolve after our troubleshooting. Check it out HERE


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  • Dianne Hardy
    Dianne Hardy Member Posts: 4
    edited August 2017
    Thanks kindly for your reply.  I am using the Quickbooks Plus 08/09.  Sorry I couldn't see it as an option.