Error Report 17809 09532

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Tim Cross_7863345
Tim Cross_7863345 Member Posts: 25 ✭
edited August 2017 in Reckon Accounts (Desktop)
Each night when I close program (Reckon Accounts Plus 2017) and auto back up commences to my external hard drive I receive this error report. Backed up copy of company file still seems to occur OK but when I click on more details option for error report nothing happens. Any idea what may be causing this or how I can get rid of the "Nag "?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited August 2017
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    Hi Tim,

    Are you backing up to the external hard drive directly?

    Does the same error occur when backing up to a local destination on your PC?
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  • Steve Cook
    Steve Cook Member Posts: 150 ✭✭
    edited August 2017
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    Maybe related to this, for which I never got a solution
    https://community.reckon.com/reckon/topics/error-code-16289-51651

    Since that post I have formatted the computer, re-installed everything etc etc
    Windows 10 Pro, Office 2016, RA2016 all fully updated, new company file etc etc

    Occurs whenever I have emailed invoices or statements during the session

    If I have not emailed anything, I don't get the error

    I now just put up with it as a nuisance issue

  • Tim Cross_7724692
    Tim Cross_7724692 Member Posts: 44 ✭
    edited August 2017
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    Backing up direct to external hard drive as set up from the file drop down menu. Don't believe it was occurring before I set up back up to external drive.

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