Error the value specified for an item does not match the item type

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  • Updated 1 month ago
Wont let me lodge and i am bot putting any decimal points
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Posted 2 months ago

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Joe Arruzza

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Is there any chance Reckon can fix this issue????????????

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Lovell Morrison

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I've had the same issue and waiting on a response on my post. Reckon are unable to help over the phone and refer us here, not sure that anyone from Reckon is currently replying to posts  
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When you click Review & Adjust, does it mention a figure with more than 2 decimal places? & does it mention superannuation?  If so, this worked for me...
You need to reduce the superannuation figure by 0.00000000001 or increase it by 0.00999999999 to get back to TWO decimal places.
To do this create a pay run, choose your employee (I only had one employee in my pay run. If you have more than 1 employee you probably need to do this for each of them) and enter the pay run as:
Gross pay $0, PAYG Tax $0 Superannuation $-0.00000000001
When you hit "Save" the large decimal will show up as -0.00
This should lodge correctly.  When I did it, I started with 5529.00000000001 and entered the wrong number of decimal places so it declined again and I got a new error message with the number 5528.99999999991. I did the same thing again but with Superannuation $+0.0000000009 This time it submitted correctly.  I then entered the payrun with the correct Wages, Tax & Superannuation (No decimals at all in superannuation just in case !!) and submitted it and it lodged correctly. Hope this helps.