Error using the GovConnect link in Reckon Hosted to lodge Payment Summaries

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  • Updated 4 months ago
Steps I've taken so far are, drop down menu Employees, then Process Payment Summaries then ATO via GovConnect (SBR). I've successfully logged in to the ATO's Access Manager and I've listed Reckon as my host for SBR software and I've entered the Software ID from Company Information. In Reckon it has allowed me to progress all the way to Lodge but there is an error message. The company branch can't be blank. We only have one branch but the field won't let me put anything in. The Lodgement Summary says 'No payment summaries were successfully lodged'
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Boyd

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Posted 4 months ago

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Linda Putland, Accredited Partner

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Have you tried putting 001 in the Branch field (the small box next to the ABN in the Company Information screen) and lodge again?
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Boyd

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Thanks Linda. On my first attempt this didn't work, but I came back out several levels, tried it again and it worked. Many thanks!
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Boyd

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No more Empdupes. Awesome!