Error when submitting Single Touch Payroll

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Rebecca_9339956
Rebecca_9339956 Member Posts: 6 ✭
edited July 2020 in Accounts Hosted
When submitting a Single Touch Payroll I am getting the following error from the ATO. Does anyone know what this means and how to fix it?

Error -
The value specified for an item does not match the item type (value = "-30", item type = Decimal, uniqueID = http://www.sbr.gov.au/ato/payevntemp:EmployerContributionsSuperannuationGuaranteeA) Hint: The MinInclusive constraint failed

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,409 Community Manager Community Manager
    edited September 2019
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    Hi Rebecca,
    That error message shows there is -30 entered in an employees super guarantee field.
    Can you please go back to Reckon Accounts Hosted and review this, correct it and then recreate the pay event file and submit it again.

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  • Rebecca_9339956
    Rebecca_9339956 Member Posts: 6 ✭
    edited September 2019
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    how do you fix that.  it is a salary sacrifice item and it worked the pay before?
  • LINH
    LINH Member Posts: 11 ✭
    edited July 2020
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    Hi Can you help/ I have the similar issue

    The value specified for an item does not match the item type (value = "997", item type = Int, uniqueID = http://www.sbr.gov.au/ato/payevntemp:BirthY) Hint: The MinInclusive constraint failed.

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