ETP payment date must be in the same financial year as the Pay/Update Date

  • 1
  • Problem
  • Updated 1 month ago
Has anyone received the STP Error Message Below? The ATO have told me it is to do with the Payroll Premier Software and I have checked all of our ETP's over the Year and can not see an issue

ETP payment date must be in the same financial year as the Pay/Update Date

As I can not get through to the Help Desk, would love to know how people had gotten around this issue.
Photo of Theresa Waters

Theresa Waters

  • 254 Points 250 badge 2x thumb

Posted 1 month ago

  • 1
Photo of ZeroTimeDev ZTD

ZeroTimeDev ZTD

  • 72 Points
Did you ever get an answer for this?

Photo of Theresa Waters

Theresa Waters

  • 254 Points 250 badge 2x thumb
Not on here. I had to phone Reckon - about A 2 hour wait to talk to someone and it was because it was picking up a ETP from the first pay of this Financial Year (wasn't showing on the report and the ETP had the correct July 2019 date) - they found this out by going through the JSON File and we had to re-instate employee / delete ETP, do the EOFY STP export again and then re-terminate / enter the ETP
Photo of ZeroTimeDev ZTD

ZeroTimeDev ZTD

  • 72 Points
ok wow sounds painful, thanks for info.