ETP tax incorrect on ETP Payment Summary

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  • Updated 3 weeks ago
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Tax amount is incorrect on an ETP payment summary.
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Mikayla

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Posted 3 weeks ago

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Luke, Technical Support Team Leader

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Hi Mikayla,

If the ETP tax amount is incorrect on the payment summary, then you would need to investigate the actual ETP payment to the employee. This ETP payment summary will simply replicate what is on the pay.

You haven't stated which product you're using but if you're using either Reckon Accounts desktop or Hosted, we have a ETP guide that may be able to assist you further. Please find this guide here:http://kb.reckon.com.au/issue_view.asp?ID=5025

I hope this helps.

Luke.