ETP tax incorrect on ETP Payment Summary

  • 1
  • Question
  • Updated 3 months ago
  • Answered
Tax amount is incorrect on an ETP payment summary.
Photo of Mikayla


  • 80 Points 75 badge 2x thumb

Posted 3 months ago

  • 1
Photo of Luke

Luke, Technical Support Team Leader

  • 3,674 Points 3k badge 2x thumb
Hi Mikayla,

If the ETP tax amount is incorrect on the payment summary, then you would need to investigate the actual ETP payment to the employee. This ETP payment summary will simply replicate what is on the pay.

You haven't stated which product you're using but if you're using either Reckon Accounts desktop or Hosted, we have a ETP guide that may be able to assist you further. Please find this guide here:

I hope this helps.