Excel could not open data file

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  • Updated 2 months ago
  • Answered
When exporting report I'm getting the error- Excel could not open data file.  I'm using Microsoft 2019 and Opera.  This was working for a month ago but when I went to do this month I get this message.
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Cheryl Boneham

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Posted 12 months ago

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Kevin Russell, Accredited Partner

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Have you tried opening it as an older version
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Rav, Community Manager

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Hi Cheryl,
Can you please exit your file by going to File > Exit and then ending your active session in the Hosted control panel. Once that is done logout and then retry after a couple of minutes.
Does the same issue occur after doing this?
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sabina

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Hi,
I have the same problem, "excel could not open the date file" and I have tried quitting, reopening etc many times, ending the active session everything and I still get the same message.