Exporting to Excel

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  • Problem
  • Updated 3 months ago
I am unable to export a file to Excel.  It was working 5 mins ago,but now it is not!  I get an error message saying "Excel could not open the data file".  I am using XLS as the file extension.
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Kendall Cardwell

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Posted 3 months ago

  • 1
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Luke, Technical Support Team Leader

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Hi Kendall,

Thanks for your query.

Usually when this occurs, it's due to a faulty Hosted session. Please go to File > Exit. Then Launch Accounts again and try exporting to Excel again.

Hope this helps.

Luke