External Copy and Paste

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  • Question
  • Updated 2 years ago
  • (Edited)
External copy and paste. I have just upgraded to Reckon Hosted 2017 and prior to the upgrade I used to be able to copy externally (such as an email address) and using the red clipbord icon to paste. This function appears not to exist now. I use Google chrome. Any ideas?
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Gary

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Posted 3 years ago

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Leica Dromgool

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Funny that, I never use to be able to copy and paste but in 2017 I can.
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Rav, Community Manager

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Hi Gary,

Can you please try to copy and paste using the Ctrl+C and Ctrl+V shortcut commands on your keyboard and let me know if that works for you?

Cheers
Rav
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Gary

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Hi Rav, yes, this works. Many thanks. I still can't right click and copy externally and right click to paste, but at least I have something that works. Much appreciated.
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Kylie Austin

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So for a couple weeks we have been able to copy and paste to/from external programs direct with out using that silly extra step with the clip board, but that has gone and we are back to using the time consuming clip board, When is this direct copy/past coming back?!!!
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Rav, Community Manager

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It's unclear at this stage Kylie.

We've had to roll back to the previous NZ Hosted environment which was a necessary step to rectify the ongoing issue affecting printing on some session hosts. Due to that, copy & paste has reverted to the former process as well.

There's more info on the overall situation on my latest update here.
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Kylie Austin

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Thanks Rav, I would rather be able to print than copy and paste easily!
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Kylie Austin

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Hi Rav, there seems to no be consistency on this issue, Some days I can copy and paste how it should be and other days the external clipboard pops up.
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Leica Dromgool

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I would love to have both the print function and the new copy and paste function to work properly. 
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Heather

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This reply was created from a merged topic originally titled When will copy and paste between programmes be fixed?.
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John

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Hi Rav,

Not having much success using Cntl C / Cntl V to copy info from outside of Reckon and paste into Reckon  ie a person's name / email / amounts etc

Sometimes it works, most times it doesn't.

Any other suggestions?

PS: The upload/download (?) option in the red button vanished months ago.