failure to load auregfind Quickbooks 2011-12

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  • Updated 8 months ago
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Hi have gone to up load my EmpDupe file for this tax year, had no trouble for the last few years.. but this year have come up with this error. according to Reckon I'm using Quickbooks 2011-12 although the header says the year before.. don't quite know what to do to solve the problem so any help with be wonderful. Have included a screen shot.. Big Thanks Owen..
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Owen

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  • a Bit Frustrated...

Posted 8 months ago

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Rav, Community Manager

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Hi there Owen, welcome to the Reckon Community

I believe this error may occur if you have special characters in your file name such as  \ , /, :, *, ?, ", <, > etc etc.


Can you please remove any of these characters from the company file name and try again?

Does the issue persist after that?
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Owen

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Ok will have a go and see how we go..thx