Figures don’t match

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  • Question
  • Updated 3 weeks ago
Company and personal ATO amounts are different. Personal income incorrect. Why is this?
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Sandra Mardell

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  • confused

Posted 3 weeks ago

  • 1
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Kris Williams

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Can you elaborate, question a little vague
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Sandra Mardell

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The ATO figures for income and PAYG tax on the Company and personal records are different? Figures are not even comparable? Why would there be different totals?
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Kris Williams

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What Reckon version are you using? Are you looking at the figures in the reckon portal - Gov Connect? Or the payroll software?
(Edited)
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Sandra Mardell

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Looking at ATO entries
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Kris Williams

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Is this the window you are looking at, showing the weekly pays?
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Kris Williams

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And you are comparing it with an employee’s figures in MyGov?
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Sandra Mardell

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Version 1.12.1
The payments I’ve entered don’t match the total in Reckon summary?
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Robyn Kelly (Partner), Accredited Partner

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I think you are using teh Free Reckon STP App, is that right Sandra?  There are other posts on the Community if you do a search with ansers to your question
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Sandra Mardell

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Yes it’s free but now I’ve started paying $7 per month. Do I need to pay it stay on the free app??
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Kris Williams

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If you’re paying for Reckon One, are you planning on changing over to that? I’m sure that won’t make a difference to your usage of the mobile app though. I don’t use the mobile app so can’t go any further for you. Do a search on the community as Robyn suggested
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Sandra Mardell

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Thank you
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Robyn Kelly (Partner), Accredited Partner

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Sandra, the Reckon STP App Pay summary may not be showing the correct figures.  You need to ask your employee to log into their MyGov and check their income statement to see if the figures are correct.