File not showing from Open Previous Company
Douglas
Member Posts: 5 ✭
I am using Account Hosted and launch accounts 2019 R2, every time I log off and log in again, Open Previous Company only show the last company even I have set 10 companies or so on.
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Douglas. There is a knowledgebase answer on this query at http://kb.reckon.com.au/issue_view.asp?ID=4490
These instructions date back to 2012. Whilst it states that the solution also covers Hosted, there are no updated instructions provided as to how to do this in Reckon, seeing as how there is no desktop item on which to click. I have never heard of the problem occurring in Hosted before. My only suggestion to you would be to make sure that you are logging into Reckon specifically using the Administrator (Admin) login, rather than some other login. Follow the kb instructions and see how you go.
Hopefully somebody at Reckon will decide that it is time to update the 7 year old instructions to cater for Reckon Hosted.
John L G0 -
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