final event STP should be yes, but coming up as No
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Felicity Van
Member Posts: 64 ✭
I am uploading a STP file for 17 employees who were terminated. I terminated each of them in Reckon Accounts Enterprise 2018 Desktop however the final event is saying No.
What can I do to fix this?
What can I do to fix this?
0
Comments
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Hi Felicity,
You'll need to ensure you've downloaded and installed the Reckon Accounts Business 2018 2.1 patch.
Check out the link to the patch in this Knowledgebase article -
Final Event column showing as ‘No’ for my terminated employee(s) in the Reckon GovConnect Portal
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Hi Rav,
That patch has already been installed on our systems.0 -
Yes. All were 8 December with payment date of 12 December. I can't figure it out as I have terminated employees before & those STP files are showing final events.0
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