find lost reckon files

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  • Updated 9 months ago
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My partner uses Reckon Accounts 2013 for household budget and has done so for a number of years. When she opened the program a couple of days ago, she was presented with an option to start as a new user or continue, however when she clicked to the continue option, the latest files could not be located and the most recent file we seem to be able to find is from March this year. Has anyone else experienced this and if so, any idea's on how to find the missing files?
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Philip Knowles

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Posted 9 months ago

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Shane, Employee

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Hi Philip,

The current file will have still be there, unless it was deleted, or overwritten with an older backup.  You can search for all the reckon files by going to File > Find Reckon Accounts Files > All data files > Find.

Wait for the search to finish, and then go through the list until you find the right one, and open it.  I recommend to backup your data on a regular basis and store the backup in a location you can easily find it, and also on a USB stick.  That way no matter what happens you at least have a backup to restore.