Using Reckon STP andriod app (dowloaded june 25). First payrun not submitting...continue to declaration and it greyed out. I have ticked on ATO notified a number of times. I did create draft payrun prior to ATO notified, have edited payrun since but can not declare.
Hi Sportnews Can you please check if you have completed all the fields in the 'Company' section of the app? If not, please enter the relevant info in there. The same thing with fields in the employee profiles eg. email address, phone number, address etc.
I have a similar problem. This is my second payrun (the first submitted no problems). When proceeding to the declaration it I am being asked to declare this is the final payrun for this financial year but it is not. The submit to payrun button is also greyed out.
I too, am getting very frustrated with this. I have 2 employees only. I have entered the pays they received, and it shows under Employees/Payrun ok, but when I go to payrun it says it is a draft and open it, both employees are there with zero pay. and continue to declaration is greyed out. What is wrong? I deleted the zero payrun. But wondered why under E'ee Pay summary the pay run amounts are still there. It says they are the YTD figures. Perhaps it should have been zero and would automatically update when I did the payrun. But I cannot delete these YTD figures. Why isn't there some instructions, this came up to have something entered so I entered what was to be paid, but that seems to be wrong.