First payslip in Payroll Premier 18-19 doesn't send

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  • Updated 4 months ago
Have just noticed that when we email payslips the first person on the list their payslip doesn't send comes up with email failed message then it goes and sends the rest. Is anyone else having this drama?
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Kylie

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Posted 4 months ago

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Leanne Kendrick

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I have found if I actually close email (outlook) and send it is not a problem, then when you reopen all have been sent!!
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Kylie

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Thanks but, i know the trick with having outlook closed now and they do send but just not the first one. It doesn't go through. I only noticed as the employee kept saying they didn't recieve their payslip 3 wks in a row.
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Kerry

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Thanks, I have tried several times to email the payslips, took the advice to close Outlook and email the payslips  - it now seems to work>