First time needing to lodge taxable payments report since upgrading to hosted I cant find the file

  • 1
  • Question
  • Updated 4 days ago
Where are my files saved how do I find them needed to upload to ATO
Photo of Mel

Mel

  • 92 Points 75 badge 2x thumb

Posted 4 days ago

  • 1
Photo of Bronwyn Kaye

Bronwyn Kaye

  • 384 Points 250 badge 2x thumb
I haven't upgraded to 2018, but in 2017 it's in :  (along the top line) - Suppliers - then Tax activities, then Process Taxable Payments.  Hope you can find it
Photo of Mel

Mel

  • 92 Points 75 badge 2x thumb
Thanks for your reply Bronwyn. I've processed the report my issue is finding the saved file to upload in ATO portal. On my previous desktop version all my files are saved onto my computer so were easy to find but with hosted everything is in the cloud so I cant find my files nothing comes up in browse.  Its saved in My Live (Q:) but I cant find this outside of Reckon and no other option is given to save anywhere else. Its so frustrating was so simple on desktop version.
Photo of Rav

Rav, Community Manager

  • 54,300 Points 50k badge 2x thumb
The Q drive is a virtual drive unique to Reckon Accounts Hosted so its not a physical drive on your PC.

If you want to save it to your PC, you just need to download it using the Floating Toolbar. There's more info on how to use that here -

Photo of Mel

Mel

  • 92 Points 75 badge 2x thumb
Thanks Rav!