When it appears in our transaction listing the crucial part of the transaction description is cut of
I know the issue is caused by the number of characters that the banks send through.
Every other accounting package seems to be able to strip out the excess data. When is Reckon going to update its bank data feeds and strip out the excess data?????
Just an update,
Expanding the number of characters is something that has been reported and is on the product improvement wishlist currently, however at this point there are no further advances in development which I can report.
I'll keep you posted when there is any change in this area.
Thank you for raising this issue.
Our developers have confirmed that the character limitation on the Payee field in the Downloaded Transactions section of the Online Banking Centre in Reckon Accounts will be increased from its current 32 characters in the 2017 release (due in April 2017).
The full scope of increase is to 100 characters, but we await final testing for confirmation of the exact size of the field.
Please refer to our information emails closer to release date for confirmation of changes in the new release
Thanks for asking.
The 2017 Tax Table Update for Reckon Accounts 2017 contained an upgrade to the Downloaded Transactions section of the Online Banking Centre to now show 96 characters in the Payee field (up from 32). You may have to widen the payee column to see the full content.
Downloaded transactions can be either matched to existing entries or added as new entries.
Transaction Rules can make the task of allocating transactions quicker.
Hope this helps
I have followed your instructions and even though I can make the field bigger it still only shows 32 characters! As I am new to the Bank Feed process I haven't had time as yet to study the process for creating Transaction Rules, is there a video I can use to help me?