Font error when upgrading

  • 1
  • Question
  • Updated 1 year ago
  • Answered
Currently updating our old quickbooks 7.4 to Reckon Accounts Plus 2017 and while upgrading it has come up with an error about font (see picture below) and it has deleted the old version. So I now have no accounting program please help

Photo of natashia

natashia

  • 70 Points

Posted 1 year ago

  • 1
Photo of Shane

Shane, Employee

  • 7,388 Points 5k badge 2x thumb
Hi Natashia,

If installing QuickBooks 2002 on Windows 7 or Vista you will need to run the installer in compatbility mode for xp.  Please see this KB it will have steps on doing that: http://kb.reckon.com.au/issue_view.asp?ID=5026

Regards.
Shane