Font size in invoices suddenly huge

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  • Updated 3 years ago
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I don't know if I accidentally hit a wrong key without realising but all of a sudden the font size in all fields within an open invoice are so big that they don't fit in the boxes. I have found that if I click in each of the fields one by one the font halves in size but it is still in a different style of font to usual. I have tried logging out on my Mac and logging back in a a PC but I still have the same problem.  The font style is also different to normal in my supplier,customer and employee centres. Can anyone suggest how I can get it back to normal? I'm using Reckon Accounts Hosted.
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Ruben Hawkhead

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Posted 3 years ago

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John G, Information Support Analyst

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Hello Ruben,

Welcome to the Reckon Community.

That is very strange behaviour.  Is it just the entry fields that have the enlarged font or the whole screen?

Please create a Portable Company File (*.QBM) and restore it.  Does the problem persist?  If so, please call Technical support for further attention.  


regards,
John.  
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Ruben Hawkhead

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Hi John,
I logged back in this morning and its all ok now. If it happens again I'll let you know.
Thanks
Ruben