Forms to Send - Emails Disappearing From Window

  • 2
  • Problem
  • Updated 4 years ago
  • Acknowledged
I'm trying to send payslips to staff members however in the "Forms to Send" Window, the payslips have disappeared. 

I use a single use platform. Any ideas how to fix it?

Thanks,
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Kellie Riek

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Posted 4 years ago

  • 2
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Lyn

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This seems to be a problem a lot of people are having including myself.  Reckon deny that there is a problem.  A number of people on this site have just kept trying over and over again until it works. One lovely lady said that she had tried 100-ish times before it worked.  Another said that she just continued the process over and over again for an hour and finally it worked and has continued to work since then.  I have yet to have that much time to waste on this.  I shall try again when I have the time.
Best of Luck.
Lyn
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Kellie Riek

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Thanks Lyn for letting me know. I'll keep trying to and see how I go :) Best of luck too.
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John Graetz

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Kellie.  I have responded to Lyn's post within the past five minutes or so and hopefully this response will be read by Mirko.  I have put forward something for Mirko to look at.  You can see my response at:
https://community.reckon.com/reckon/topics/cant-email-payslips-dxsjxxall69qc?utm_source=notification...
Hopefully there is going to be a much quicker and easier response than to keep on opening and shutting the window and this is the issue which I have raised with Mirko to look at.  John G
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Kellie Riek

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Thanks John :)