Gateway continually disconnected You end or mine

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Peter Brown_6561298
Peter Brown_6561298 Member Posts: 6 ✭
edited September 2017 in Accounts Hosted
Gateway drops out every 5-7 minutes

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited February 2017
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    Doesn't sound too good Peter,

    There aren't any issues with Hosted connectivity currently, has this issue only cropped up today or has it been going on for a while?
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  • Peter Brown_6561298
    Peter Brown_6561298 Member Posts: 6 ✭
    edited January 2017
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    Only today   Perhaps its because of  NBN fibre to node being done in our area  (not connected  as yet).

  • Peter Brown_6561298
    Peter Brown_6561298 Member Posts: 6 ✭
    edited April 2017
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    Still happening   My net service is good   Why    Seems to happen when I go to File button

    Please fix
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited April 2017
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    Hi Peter,

    We'll need a bit more detail on your configuration and setup/environment to look into this for you. Might be best suited to a chat with our Hosted support team.
    Can you please give us a buzz when you've got a chance so we can diagnose. 
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  • Peter Brown_6561298
    Peter Brown_6561298 Member Posts: 6 ✭
    edited April 2017
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    Using ADSL  With a windows 10 pc- Surface model  with external Hp elite display monitor
This discussion has been closed.

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