Getting rid of the ́GET STARTED ́ screen,

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  • Question
  • Updated 4 years ago
  • Answered
When I sign in to Reckon I always get the ́GET STARTED ́ screen, although I indicate that I am already a user. Can anyone help me to get rid of this screen?
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Bjorn

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Posted 4 years ago

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John G, Information Support Analyst

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Hi Bjorn,

Welcome to the Reckon Community.

There are a number of reasons why you are experiencing this behaviour and they are outlined with workarounds in the article:  Last file opened does not open when Reckon Accounts Personal launched.

Hope this helps,

regards,
John
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Bjorn

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Hello John,

Thanks a million for this response! I have now been able to resolve the issue thanks to your excellent solution! I am very grateful!

Sincerely,

Björn

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John G, Information Support Analyst

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Nice to hear Bjorn.

regards,
John