Going around in circles

  • 1
  • Problem
  • Updated 3 months ago
When I login into the STP app on my iPhone and enter my ABN our organisation comes up and when I select it I am told it is already registered and asks me to login and so I go around in circled. My email is st.sava.flemington.pres@gmail.com and the ABN is 88 372 172 114.
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Doug Tomic

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Posted 3 months ago

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Rav, Community Manager

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Hi Doug,
The ABN that you've listed above has already been registered into the STP app back in June 2019. 
It is however, under a different email address to the one you've supplied above which is why that error message is appearing for you now.

You just need to ensure you login with the same email address & password that was used when the account was first created.
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Doug Tomic

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Can you delete the previous registration so that I can start afresh?
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Rav, Community Manager

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Hi Doug,
The ABN is now available for you to register in your new account that you're creating.
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Doug Tomic

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Rav, please delete the previous registration so I can start again as we need to use a different email.
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Doug Tomic

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Thank you Rav