GovConnect ABN already registered?

HEATHER GRADY
HEATHER GRADY Member Posts: 11
edited September 2019 in Reckon One
Rav - can you please fix this for me?  ABN 86001110532 Crayther Australia Pty Ltd heather.grady@bfe.com.au

I've emailed tech support and spent several hours on hold on the phone and cannot get through

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited September 2019
    Hi Heather,
    Looks like there was an issue affecting the registration of this ABN. I've cleared that off now so you'll be able to register it now without any problems.

    Cheers


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  • Whitey
    Whitey Member Posts: 4
    edited August 2019
    Hi Rav,
    I'm having the same problem. In fact it's one of many problems I'm having. Not least the amount of time I've wasted on hold over the last 3 working day. Up to 20 minutes so far.

    My ABN is 31112978337 and I'm told it's already registered.
    Regards,
    Tim

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2019
    Hi Tim,
    Looks like this has already been sorted for you from our support team about 10 minutes ago.
    You'll be able to register the ABN now without a problem.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Vicki Williams-Haynes
    Vicki Williams-Haynes Member Posts: 10
    edited August 2019
    Hi Rav, I have also had this problem.  My ABN is 46627157948.  Are you able to reset this for me so I can get this up and running as well.  Thanks.  Vicki
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited August 2019
    Give it a try now Vicki, you should be able to register without an issue.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Khanh
    Khanh Member Posts: 21
    edited September 2019
    Hi Rav

    I have multiple company and one of them is having the same problem. 
    ABN:  84 615 901 463  -  AVENDER BEAUTY PTY LTD

    I have few other issues and have also reported this in more details at the post: "Remove ABN from GOV CONNECT Subscription"

    Regards
    Khanh
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited September 2019
    Hi Khanh,
    I've flicked you a reply to your other post here. Lets keep the conversation there.

    Cheers
    Rav


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.