GovConnect not working in Accounts Desktop

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  • Question
  • Updated 7 months ago
  • Answered

Hi all, I have been trying to lodge my BAS via the GovConnect in Accounts Business Range desktop this morning and I keep getting this error below...anyone else having the same issue?  Thanks, Jenny


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Jenny M

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Posted 11 months ago

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Rav, Community Manager

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Hi Jenny,

I've found a KnowledgeBase article related to that error message which might help you get past this -

Exception message when making a List Request in GovConnect
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Jenny M

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Thanks Rav - I will take a look
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Tim Cross

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Well surprise, surprise. Trying to lodge Dec 2018 BAS and I receive the same error message as above. Is anybody else experiencing this again? Language and Region are set to Australia. Makes no difference. Anything to do with removal of Gov Connect from Hosted or possibly Tax Office at fault? Grrrr. Running Accounts Plus 2018.
(Edited)
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Tim Cross

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Just noticed the important announcement from reckon in regard to removal of this service in 2019 due to Tax Department actions. Back up tool also removed so next subscription should reflect value of software obviously?