GovconnectAS.exe has stopped working in Accounts Plus 2018 Desktop

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Just tried to lodge Sept BAS and get an exception error when searching for "current obligations " to lodge. Tells me to contact Reckon for help (again). Is it a Tax Portal issue again?
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Tim Cross

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Posted 2 weeks ago

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Rav, Community Manager

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Can you please confirm you're running the version of GovConnect that is listed in this KB article -

GovConnectAS.exe has stopped working.
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Tim Cross

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Hi Rav, yes I am. However, you will be pleased to know I lodged after several attempts over the course of the day. I think it was a Tax Portal issue as I also had problems with my Auskey log in when  trying to upload my Super payments on the same day. Tax Office is aware of the Auskey issue and may have been tinkering at their end, who knows?

Thanks for your response though.