GovconnectAS.exe has stopped working in Accounts Plus 2018 Desktop

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Tim Cross_7724692
Tim Cross_7724692 Member Posts: 44 ✭
edited October 2018 in Reckon Accounts (Desktop)

Just tried to lodge Sept BAS and get an exception error when searching for "current obligations " to lodge. Tells me to contact Reckon for help (again). Is it a Tax Portal issue again?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited October 2018
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    Can you please confirm you're running the version of GovConnect that is listed in this KB article -

    GovConnectAS.exe has stopped working.
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  • Tim Cross_7724692
    Tim Cross_7724692 Member Posts: 44 ✭
    edited October 2018
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    Hi Rav, yes I am. However, you will be pleased to know I lodged after several attempts over the course of the day. I think it was a Tax Portal issue as I also had problems with my Auskey log in when  trying to upload my Super payments on the same day. Tax Office is aware of the Auskey issue and may have been tinkering at their end, who knows?

    Thanks for your response though.

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