GST being added twice on invoice amount

Herni
Herni Member Posts: 14
edited June 2020 in Accounts Hosted
Hi guys, we just start using Reckon Account Hosted and recently finished importing all the lists we had before from Reckon Enterprise. However we found out that when creating invoice, the GST calculated on the invoice amount was added twice.

We checked everything against our old file in Reckon Enterprise and cannot see any differences.
Does anyone got a good advice on what else we should be checking on?

Thank you.

Herni

Comments

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
    If you can post a screen shot of an invoice showing the problem - then maybe someone on here will be able to see what is happening for you?