Has the issue of exporting reports to excel been fixed for Reckon Accounts

Sue_6926575
Sue_6926575 Member Posts: 3
edited August 2018 in Reckon Accounts (Desktop)
Reckon Accounts Premier 2016 and Excel 2016 used to be able to export reports directly to Excel with formatting.  Now can only export as CSV and import but with no formatting

Comments

  • Luke
    Luke Moderator, Reckon Staff Posts: 221 Moderator Moderator
    edited August 2018
    Hi Sue,

    Thank you for your query.

    What you're experiencing is not something that is an issue with the software itself, it's going to be something in the environment of your PC that is causing this problem.

    Are you finding that the excel option is greyed out? If so, please follow this knowledge base article.

    If you are finding that nothing is happening at all, please follow this knowledge base article.

    I hope this helps.

    Luke.
  • Sue_6926575
    Sue_6926575 Member Posts: 3
    edited May 2017
    Thanks Luke, excel option was greyed out so re-installed Office365 and problem is solved.