Have updated company file on Accounts Hosted but not recognised on other stations.... Help

  • 1
  • Question
  • Updated 3 months ago
  • Answered
Was unable to fully back up company file so I created a portable file in 2017 and installed in 2018.  However, now when other users log on to 2018 they are prompted to go through the update process agin.  It seems they are not accessing the newly updated file.  How can I fix this please?
Photo of Antonia Quinn

Antonia Quinn

  • 70 Points
  • extremely fustrated

Posted 3 months ago

  • 1
Photo of Kevin Russell

Kevin Russell, Accredited Partner

  • 39,186 Points 20k badge 2x thumb
If you created the file again then you will need to share it again. And thanks for the question
(Edited)