Hello I have uploaded STP files to portal and it said successful but no information is coming up on the bottom of the page to submitt

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  • Updated 3 months ago
Trying to upload STP files. is successful but info not coming up at bottom to submit
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Sharon Singleton

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Posted 3 months ago

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Rav, Community Manager

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Hi Sharon,
Which Reckon software are you using to create your STP files and which product does it show in your GovConnect STP entity?

Usually what you've described can occur when there is a mismatch between the two but let me know.

Cheers
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Sharon Singleton

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Thank you I have worked it out. I'm using Reckon accounts premier and I have selected reckon desktop and the info has come up.

All good Thank you